Frequently Asked Questions
Everything you need to know about our premium fashion patches and accessories.
How do I apply Gentle Patches to my clothing?
Most of our patches feature a heat-activated adhesive backing. Simply place the patch on your desired garment, cover with a thin cloth, and press with a hot iron for 30 seconds. For permanent placement on heavy fabrics like denim or leather, we recommend sewing around the edges.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I wash garments that have patches attached?
Yes, our patches are high-quality and machine washable. We recommend turning the garment inside out and using a gentle cycle with cold water. To preserve the embroidery, air drying is preferred over a high-heat dryer.
What is your return and exchange policy?
We want you to love your look. If you are not satisfied with your purchase, you can return unused patches in their original packaging within 30 days for a full refund or exchange.
Do you offer custom designs for bulk orders?
Absolutely! We provide custom manufacturing for brands, events, and organizations. Please contact our support team with your design specifications and quantity requirements for a personalized quote.
Are your materials ethically sourced?
At Gentle Patches, we prioritize sustainability. All our threads and adhesive backings are sourced from suppliers who adhere to fair labor practices and environmental safety standards.